Cromwell College considers the protection of privacy to be vital. We endeavour to consistently maintain the security of our website for all visitors and users. This policy outlines how Cromwell College collects and uses personal information.
Other websites may be accessible from our website via hyperlinks. Our privacy policy does not cover or reflect on the procedures of these other websites. It is the responsibility of the visitor/user to evaluate the privacy policy of other websites you choose to visit.
To help improve the service we provide through our website, certain information is collected from your browser to this website. This information is collected as statistical information and includes: IP address; browser type; language; and access times. This website also uses cookies (explained in next section) to track pages visited and information accessed within our website. This information is for statistical reference and site analysis only.
A cookie is a small data file that may write to your hard disk when visiting a site. The cookie primarily contains a USER ID that aids in tracking. Cookies can also retain information that you supply to the website. This information assists in maintaining the continuity of your browsing session and access to full use of the website.
Cookies cannot read data from your hard disk or from other cookie files. They can be disabled via your browser, however this may limit your access to all functionalities of a website.
Some functionalities of the website will ask for the voluntary supply of personal information. This information includes:
name and email address for the purpose of subscribing to our e-newsletter; and
name, email address, contact details and message for the purpose of assisting you with an enquiry to Cromwell College.
To access, update or remove information Cromwell College holds about you, contact Cromwell College directly via phone, email or enquiry form. We wish to ensure information held by Cromwell College is accurate and up-to-date.
Cromwell College does not collect information for direct marketing purposes, except where you have given permission by subscribing to our e-newsletter. This information is not sold to other parties and is for the express purpose of our own communication with you. At any time you can opt out by clicking unsubscribe on the e-newsletter that you receive.
Other than the above stated, Cromwell College will not attempt to identify users or their browsing activities except:
in the event of an investigation by law enforcement: or
where we believe we are required to collect and produce documentation relevant to fulfil obligations to third parties; including statutory organisations under local law.
In the course of providing services you request, personal information may be shared: with authorities; third parties engaged by Cromwell College to provide services to you; to protect intellectual property rights; or to enforce the Terms and Conditions of the website.
The Cromwell College website uses [Name of Hosting Service] to deliver, store and maintain our website and content. Cromwell College puts in place all reasonable measures to protect personal information from loss, prohibited access, misuse, alteration, destruction or unauthorised disclosure.
The only purchases available on this site currently are for student accommodation and associated charges. These fees and charges may also be paid by direct deposit to the Cromwell College bank account or by cheque posted to the Cromwell College postal address.
Accommodation contracts once agreed and processed are for the full 35 week university year, and are not refundable other than in exceptional circumstances or where a replacement student has been found. Applications for refund must be made in writing to the Principal, setting out the exceptional circumstances claimed. We will consider all applications for a refund on a case-by-case basis and our decision on each case will be final.
If a refund is approved and the original payment was made by credit card or scheme debit card, the refund will be processed to that same card number. If this is not possible due to the card being cancelled or otherwise stopped from use, the refund may be made to a bank account nominated by you.
Where the original payment was made by cheque or direct deposit, you will need to provide us with the following bank details:
Account Holder Name: Bank Name: Bank Account Number: BSB Code: Email Address:
Please note that refunds can only be remitted to a local bank account where the Bank Account Holder name is the same as the Accounts Contact held on file.
